Call, write or book a call

Frederik or Lucass will answer. We know both the app and a tradesperson’s working day. Weekdays 8am-4pm (Danish time).

Once you are a customer, help is in the app

Under Support you write to us, ask for help or book a meeting right in the app. The same two people answer.

SupportNeed help? We are here for you.

Example

Personal support from Frederik & Lucass

We built the platform, so we know it inside out. Write to us, or arrange a call. We are here on weekdays, 8am-4pm (Danish time).

Ask for help

Can you go through our e-conomic set-up with me?

I can’t answer that from here. Do you want to send the question to Frederik?

Thanks, we have your question and will get back to you as soon as we can.

The support page in the app (shown in Danish there), with an example of a question that is passed on to us.

Send an email
We reply on weekdays.
hej@onlineerhverv.dk
Book a call
15 minutes for a few questions, or 30 minutes where we show you the app on your own business. You pick the time.
Find a free time

We help tradespeople all over Denmark, mostly by phone and screen share.

Online Erhverv ApS, CVR 43216163
Strandvejen 126, 2900 Hellerup. Open in Google Maps

If your question isn’t here, call 93 94 12 06.

I am already a customer. Where do I get help?

Call or write to the same number and email. You can also write to us from inside the app under Support.

Does a call cost anything?

No. The call is free and there is no obligation. If you want to try the app afterwards, the first 90 days are free without a card.

Can you help if I am switching from another system?

Yes. Feel free to send us the export file from your old system before you switch, and we will look at it with you.