Online ErhvervFor heat pump installers, where every installation brings a yearly service
Every system is a site visit, a quote, an installation with electrics and plumbing, and a service every year afterwards. The app keeps track of the whole chain.
Services over the next 12 months
28 servicesPer year excl. VAT
39,060 DKKIn November
- 4 NovHanne and Ole BruunAir-to-water 8 kW · installed 2024In the calendar
- 12 NovLise DamGround source 6 kW · installed 2022In the calendar
- 26 NovMorten KragAir-to-water 10 kW · installed 2025In the calendar
+2 more service visits in November
A week as a heat pump installer
Lots of enquiries, site visits to prioritise and systems to service for years.
- Site visitThe customer wants to replace the oil boiler. You look at the house, photograph the boiler room and location and dictate your notes. The AI drafts a quote from your prices.
- Two solutionsAir-to-water in two sizes can be price variants in the same quote, so the customer chooses.
- InstallationPlumbing and electrics on the same job. If you don’t do electrics yourself, the electrician can be a subcontractor on their phase. Refrigeration certificates and authorisations sit on each installer with an expiry date.
- CommissioningThe quality checklist for heat pumps has points for location, condensate drain, filling, pressure and electrics carried out by an authorised electrician.
- Every yearThe service is set up as a service agreement, so the visit lands in the calendar by itself, and the invoice can be created automatically too.
- Site visitPhotos and notes become a draft.
- Two solutionsTwo sizes as variants in one quote.
- InstallationPlumbing and electrics on one job.
- CommissioningThe heat pump quality checklist.
- Every yearThe service agreement books the visit.
Typical heat pump jobs
Heat pumps don’t have their own templates. Servicing sits under plumbing and connection under electrical in the service library. You adjust them to your own prices.
- Air-to-waterFixed price with variants
- Ground sourceProject with phases
- Air-to-airFixed price per system
- Replacing an oil or gas boilerFixed price incl. removal
- Annual serviceFixed price as a service agreement
- Fault findingCall-out plus hours
- Electrical connectionFixed price, in-house or subcontractor
- Hybrid systemFixed price
- Hot water cylinderFixed price
What a heat pump quote looks like
A quote for an air-to-water heat pump replacing an oil boiler.
| Description | Qty | Unit | Price | Amount |
|---|---|---|---|---|
| Air-to-water heat pump 8 kW with cylinder | 1 | pc | 62,000.00 DKK | 62,000.00 DKK |
| Removal and disposal of oil boiler and tank | 1 | pc | 6,500.00 DKK | 6,500.00 DKK |
| Pipework and connection to central heating | 14 | hrs | 545.00 DKK | 7,630.00 DKK |
| Electrical connection with own circuit | 1 | pc | 4,800.00 DKK | 4,800.00 DKK |
| Outdoor base and mounting | 1 | set | 2,900.00 DKK | 2,900.00 DKK |
| Subtotal excl. VAT | 83,830.00 DKK | |||
| VAT 25% | 20,957.50 DKK | |||
| Total incl. VAT | 104,787.50 DKK | |||
- Air-to-water heat pump 8 kW with cylinder1 pc at 62,000.00 DKK62,000.00 DKK
- Removal and disposal of oil boiler and tank1 pc at 6,500.00 DKK6,500.00 DKK
- Pipework and connection to central heating14 hrs at 545.00 DKK7,630.00 DKK
- Electrical connection with own circuit1 pc at 4,800.00 DKK4,800.00 DKK
- Outdoor base and mounting1 set at 2,900.00 DKK2,900.00 DKK
Example with made-up prices. You use your own prices and your own service library.
What the example shows
- A 6 kW model can be a price variant in the same quote, so the customer chooses.
- The app has a calculator for the Danish home-improvement tax deduction (håndværkerfradrag), so you can tell the customer what the labour gives in deductions.
- An annual service can be sold with it and set up as a service agreement once the system is running.
From quote to job to invoice
How it fits together for heat pump installers, without typing the same thing twice.
- Quote
The customer picks a variant and signs on their phone. The quote becomes a job.
- Job
Pipework and electrics are phases on the job, possibly with the electrician as a subcontractor. The quality checklist is ticked off at commissioning.
- Invoice
On-account invoice when the system is ordered, final invoice after commissioning. The service is invoiced from the service agreement.
Also included: what heat pump installers use most
All features are in the same app, and everything is included.
- Service agreements
Annual service at a fixed interval. The visit is created automatically, and the invoice can be too.
- Quotes with e-signature
Price variants, such as two system sizes, and signature on the customer’s phone.
- Quality checklists
Checklist for heat pumps and boilers: location, condensate, filling, pressure, safety and instructing the customer.
- Subcontractors
The electrician as a subcontractor on their phase, with settlement on the job.
- AI phone
Takes the calls you can’t, and texts the customer a booking link for a site visit. Add-on at 500 DKK/mo with 100 calls a month.
- Invoice from the job
On-account and final invoices from the job. You approve before anything is booked.
Systems, pipes and electrics
Systems, pipes and electrics often come from several wholesalers. The invoices are scanned or emailed in and the lines land on the job, and your wholesaler’s price file can be imported as CSV or Excel, so the system’s price is ready in the quote.
- Sanistål
- Brødrene Dahl
- Onninen
- Solar
- Lemvigh-Müller
- AO
What heat pump installers ask
If your question isn’t here, call 93 94 12 06.
Do you help with the grant application?
No, you do that as you do today. Photos, quote and invoice are gathered on the job, so you have what you need.
Can I sell an annual service too?
Yes. Once the system is running, you create a service agreement with an interval. The visits are created automatically, and the invoice can be too.
Do you have service templates for heat pumps?
Not as a separate trade. Heat pump servicing sits under plumbing and connection under electrical in the service library. You can also let the AI find the services in your previous quotes.
What does it cost for heat pump installers?
500 DKK a month for the company and 250 DKK per extra person. Apprentices and young workers are free (up to 2 per company). Everything is included, from the employee app and hours to quality checklists and subcontractors. The AI phone is an add-on at 500 DKK a month. All prices are excl. VAT, there is no lock-in, and the first 90 days are free with no payment card. Try the AI phone with 25 free calls during the trial.
Does it work with my accounting software?
The invoice is booked in e-conomic, Dinero or Billy once you have approved it. We are not an accounting program ourselves, so your accounts and your accountant carry on as today.